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In this policy, the words "we", "our", and "us" refer to HouserShoes.com and the phrases "personally identifiable information" or "personal information" mean any information by which you can be identified or contacted, such as your name, address, e-mail address, telephone number, etc.
- "I prefer not to receive e-mail advertisements, such as updates regarding products and services, special promotions or upcoming events."
- "I prefer not to receive direct mail advertisements, such as periodic catalogs and mailings regarding products and services, special promotions or upcoming events."
We collect personally identifiable information, as defined above, from you when you place an order with us or through communications with you.
We use that information to conduct our business and to provide you with the best possible products and services. To best serve you, we may share your personally identifiable information with service providers that help us market our product. Service providers, third parties who perform services on our behalf, are contractually restricted from using your information in any manner other than in helping us to provide you with the products and services available from HouserShoes.com.
We may also, in certain instances, disclose your personally identifiable information when we have reason to believe that it is necessary to identify, contact, or bring legal action to protect your rights or the rights of HouserShoes.com or others. We may also disclose your personally identifiable information when we believe it is required by law.
A cookie is a small data file that is placed on the hard drive of your computer when you visit a website. A "session cookie" expires immediately when you end your session (i.e., close your browser). A "persistent cookie" stores information on the hard drive so when you end your session and return to the same website at a later date, the cookie information is still available. A "web beacon" is a small string of code that represents a clear graphic image and is used in conjunction with a cookie.
To update us with your information sharing preferences, you may call 1-866-270-8411, e-mail [email protected], or send your request to:
Houser Shoes, Inc.,
5418 Asheville Highway
Hendersonville, NC 28791
Please note that such requests may take up to six to eight weeks to become effective. You may select your email preference option during order completion. If you choose to enroll in our email list, you may change your preference at any time by clicking the link under the "Security" heading on the customer service page.
HouserShoes.com will never knowingly request or collect personal information from any person under 13 years of age without prior verifiable parental consent. If we become aware that an individual is under the age of 13 and has submitted any information to HouserShoes.com for any purpose without prior verifiable parental consent, we will delete his or her information from our files.
We maintain physical, electronic and procedural safeguards to protect the confidentiality and security of personally identifiable information transmitted to us using this website. To guard your information, our website uses Secure Socket Layer (SSL) technology. SSL encrypts your credit card number, name and address so only HouserShoes.com is able to decode your information. Please note that e-mail is not encrypted and is not considered to be a secure means of transmitting credit card information.
To be sure your connection is secure, look at the bottom status bar of your browser window. If you see an unbroken key or a closed lock (depending on your browser) the SSL is active and your information is secure. Most browsers offer additional security alerts as well. If for some reason you are unable to connect to our secure server, please call us toll free at 1-866-270-8411.
This policy replaces all previous disclosures we may have provided you about our information practices. We reserve the right to change this policy, and to apply any changes to information previously collected, as permitted by law. If our information practices change in the future, we will notify you by posting the policy changes on our website.